Privacy Policy
Effective Date: June 2026 At Ayatrio Private Limited ("Ayatrio", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, phone calls, WhatsApp, email communications, showroom visits, and other customer interactions.
Information We Collect
We may collect the following information: • Name • Phone number • Email address • Address and location details • Project requirements and inquiries • Product preferences • Any information voluntarily provided by customers
How We Use Your Information
We use customer information to: • Respond to inquiries and quotation requests • Provide product recommendations • Schedule site visits and installations • Process orders and payments • Deliver products and services • Provide customer support and after-sales service • Improve our products, services, and website experience • Send important service-related communications
Information Sharing
Ayatrio Private Limited does not sell, rent, or trade customer personal information to third parties. We may share information with trusted service providers only when necessary for: • Product delivery • Installation services • Payment processing • Legal or regulatory compliance
AYATRIO Family Members:
When you as an AYATRIO Family member interact with us, we may collect information such as your name, email address, phone number, purchasing activity, product preferences, and other interactions you may have with us. This information helps us improve customer experience, provide personalized offers, and better understand customer preferences. The purpose of collecting this data is to perform statistical analysis to get insights on customer purchase, trends and engagements. This data will be stored and retained with us till you continue to use our services and / or as necessary to comply with legal obligations. If you are logged in to any AYATRIO Channel like AYATRIO Web or AYATRIO App, we collect your data (only if you identify as an AYATRIO Family member) to better understand how you use these different channels and how they play together.
AYATRIO Business Network Members
It is completely voluntary to sign up as a user of the Business Network Account. However, if you do, we need to know who you are so that we can administrate and secure the Account, enable the functionalities connected to the Account and communicate with you in various matters related thereto. For these purposes we will collect your name, company name, email address, and telephone number (optional) and number of the AYATRIO for Business Card that we issue for you. We will also collect and store information about the purchases that you have made on behalf of your company as well as your other activities on the Account. The information about the purchase history and user activity may be used to send tailored direct marketing if you have specifically consented to receiving such communication. The administrator of the Account (which is a person within your company) will be able to see the purchases that you have made on behalf of the company and registered on the Account. The Business Account is operated by Ayatrio Private Limited and its authorized service providers. We may work with trusted third-party providers to support account administration, customer service, and business operations. We will keep your personal data if you are a registered user of the Account. All personal data will be deleted when the Account is terminated.
Data Security
We implement administrative, technical, and organizational safeguards to protect customer information. These measures include: • Secure website encryption (SSL/HTTPS) • Restricted access to customer information • Password-protected internal systems • Secure cloud and server storage • Regular monitoring and security updates • Employee access controls and confidentiality practices Customer information is only accessed by authorized personnel who require the information to perform their job responsibilities. We take reasonable steps to prevent unauthorized access, disclosure, alteration, misuse, or loss of personal information.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience, understand visitor behavior, and enhance website performance. Users may choose to disable cookies through their browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Customer Rights
Customers may request to: • Access their personal information • Correct inaccurate information • Update their contact details • Request deletion of information where legally permitted Requests may be submitted using the contact details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact Information
Ayatrio Private Limited Website: https://ayatrio.com Email: info@ayatrio.com For any questions regarding this Privacy Policy, please contact us using the details above.
